FAQ

How long will it take to repair my console?
We have a 24 hour turnaround for the majority of repairs.

Can I post my console in for a repair?
Yes we accept mail in repairs. Please fill out and send the "webform" HERE on our contact page along with your console. 

Do I need to make a booking?
No bookings are required and you are able to drop off your device anytime during our opening hours.

Can you fix my Xbox/PS5/PS4 controller?
Unfortunately we do not do any kind of controller repairs. We strictly repair consoles only.

Can you fix my DS/Gameboy etc?
Unfortunately we do not repair small handhelds as such.

What is your address?
Our address is 19 Raleigh Parade,Ashgrove QLD 4060 - This is also found on our contact page.

When can I drop my console in?
You can drop your console in anytime during our opening hours found HERE

Do I need to bring cables and controllers?
No you do not need to bring your cables or controllers. All we need you to bring is the console itself.

What is the PS3 FRANKENSTEIN Mod?
The FRANKENSTEIN mod is replacing the existing RSX( Graphics Card) in your PS3 with a later revision RSX of 65nm or 40nm.
While your PS3 is being FRANKY modded it has all of the other components that generally cause the YLOD replaced also.

How much will it cost to repair my console?
Prices vary for different issues and different consoles. You can find a price list HERE with common repairs.

Do you still charge if you are unable to fix my console?
No, We have a "No Fix No Fee" policy but the majority of faulty console we see are repairable.

Do you charge a diagnostic fee?
No we do not charge a diagnostic fee and usually can give you a ball park figure from the description of your symptoms.